This Privacy Policy informs visitors and users of the website centralhome.gr about the processing of their personal data by the company:

Company name: GRIGORATOU VASILIKI & SIA E.E.
VAT No.: 999319304
G.E.MI. No.: 85983602000
Address: 42 Ypatis Street, Peristeri, P.C. 12133, Attica
Phone: 210 8847550
Contact email for personal data matters: info@centralhome.gr

The company acts as the Data Controller for the personal data it collects through the website, meaning that it determines the purposes and means of processing such data.

1. What data we may collect

When you visit and use the website, we may collect the following categories of personal data:

• identification and contact details, such as full name, phone number and email address,
• information the user includes in contact forms or quotation requests,
• technical data, such as IP address, device type, browser, operating system, and date and time of access,
• website usage data, where permitted by the user’s cookie choices,
• any other data the user voluntarily chooses to send us.

2. Purposes of processing

Personal data may be processed for the following purposes:

• to respond to contact requests, questions or quotation requests,
• to provide information about the company’s products and services,
• for the proper, secure and technically functional administration of the website,
• to improve the user experience and the services provided,
• to comply with the company’s legal obligations,
• for the establishment, exercise or defence of legal claims.

3. Legal bases for processing

The processing of personal data is based, as the case may be, on:

• taking steps at the request of the data subject prior to entering into a contract,
• the performance of a contract, where required,
• the company’s compliance with a legal obligation,
• the company’s legitimate interest in the secure operation of the website and the handling of its requests,
• the user’s consent, where required, in particular for optional cookies or other activities for which the law requires prior consent.

4. Recipients of the data

The company may transfer personal data, to the extent necessary, to:

• website hosting and technical support providers,
• IT and website management partners,
• communication, email or contact form service providers,
• web analytics or security service providers, where these are used lawfully,
• public, administrative or judicial authorities, where required by law.

When third parties process data on our behalf, they act as data processors and are bound by appropriate contractual and organisational safeguards.

5. Retention period

Personal data is kept only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, to keep the website secure, or to establish and defend legal claims.

Contact details sent via a form or email are retained for a reasonable period, depending on the subject of the request and the company’s legal obligations.

6. Data security

The company takes appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access, taking into account the nature of the data and the risks of processing.

7. Your rights

Subject to the conditions of applicable law, every data subject has the following rights:

• the right to be informed and to transparency,
• the right of access,
• the right to rectification,
• the right to erasure,
• the right to restriction of processing,
• the right to data portability,
• the right to object,
• the right to withdraw consent, where processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal.

8. Exercising your rights

To exercise your rights, you can contact the company at info@centralhome.gr or by post at 42 Ypatis Street, Peristeri, P.C. 12133, Attica.

The company will examine every request in accordance with the applicable legal framework and subject to the conditions it sets out.

9. Right to lodge a complaint

If you believe that your rights regarding the processing of your personal data have been infringed, you have the right to contact the Hellenic Data Protection Authority (HDPA) and lodge a complaint.

10. Data of minors

The website is not specifically aimed at minors, and the company does not knowingly collect personal data of minors without lawful consent or another appropriate legal basis, where required.

11. Links to third-party websites

The website may contain links to third-party websites. The company is not responsible for the way in which these third parties process personal data. Users should read the respective privacy policies of those websites.

12. Changes to this policy

The company reserves the right to amend this Privacy Policy to reflect changes in legislation, technology or the operation of the website. The current version will always be published on this page.

Last updated: 19/04/2026

The structure of this policy is based on the applicable framework of the GDPR and Law 4624/2019, as well as on the guidance of the Greek supervisory authority on the rights of data subjects.